PRODUCTS SUPPORT
Info about our products, Manuals and Maintenance Instructions
Where do you manufacture your products?
We manufacture our products globally. SMAI stocks over 3000 products, and we source our products from global locations that are specialists in the production of that specific type of product. We only work with manufacturers that can produce products
How does the quality of internationally manufactured products compare to Australian made?
Extremely well! Like with any product or service, there is a range of quality across manufacturers. Some produce high-quality, A-grade products, while others may cut corners and produce low-quality, cheap knockoffs. So like anything in life, you get
I prefer to support Australian Made, why don’t you use Australian manufacturers?
I prefer to support Australian Made, why don’t you use Australian manufacturers?. SMAI is an Australian success story. A 100% Australian family-owned business, headquartered on the Coal Coast of the Illawarra, in Wollongong NSW. SMAI employs Aussies
Air Ski Machine Assembly & Maintenance
To ensure safe and efficient shipping, Your Air Ski Machine will require some assembly. For continued safe operation, periodic maintenance is required. Instructions are available in the Owners Manual. The manual can be found in your original packagi
AirFit Bike 2.0 - Assembly & Operating Instructions
To ensure efficient and safe shipping, your SMAI AirFit Bike will require some assembly upon delivery. An owners manual can be found in the original packaging of your bike or you can download a copy here. AirFit Bike 2.0 Assembly & Operating Inst
Air Spin Bike Firmware Upgrade V1.39 - Download and Install instructions
The latest firmware for the Air Spin Bike Monitor is available to download here. This version is V1.39 and fixes the following issue. Issue Monitor may continue counting calories for a short time if resistance fan continues to spin but pedals have
Air Spin Bike Assembly Instructions
Click here to download the Air Spin Assembly Instructions
Air Rower Assembly and Maintenance
To ensure safe and efficient shipping, your Air Rower will require some assembly, and will require periodic maintenance. Instructions are found within the Owners Manual. You can find the Owners Manual inside your original packaging, or you can downl
Air Rower - How to update the firmware on the Air Rower monitor
To update the firmware of the monitor on the Air Ski Machine, Air Rower & Air Spin Bike the process is as follows. First, check your current version by clicking More Options > Version. The latest version is V1.39 if you have an older version proceed
Air Rower - How to connect the Air Rower to the Kinomap app via Bluetooth
To connect the Kinomap app to the monitor of either the Air Rower or Air Ski Machine please follow the steps below. This process only needs to be done the first time. Download the Kinomap app and follow the instructions to set up your Kinomap accoun
Air Ski - Machine cord maintenance and repair
Important: When inspecting the cord ensure to pull the handle out of the unit as far as possible to check the entirety of the length including inside the handle. For more detail on what to look for and how often to inspect your machine read this arti
Air Ski Machine Maintenance & Care
The Air Ski Machine features an advanced pulley system within the chassis. Regular care and maintenance is required to ensure safe use of the machine. Follow the below maintenance and care schedule to prolong the life of internal components. DAILY:
Air Ski Machine - How to update the firmware on the Air Ski Machine monitor
To update the firmware of the monitor on both the Air Ski Machine, Air Rower and Air Spin Bike the process is as follows. First, check your current version by clicking More Options > Version. The latest version is V1.39 if you have an older version
Air Ski Machine - How to connect the Air Ski Machine to the Kinomap app via Bluetooth
To connect the Kinomap app to the monitor of either the Air Rower or Air Ski Machine please follow the steps below. This process only needs to be done the first time. Download the Kinomap app and follow the instructions to set up your Kinomap accoun
Air Ski Machine - Troubleshooting an Intermittent Reading on Monitor
After prolonged use, the battery cable connector that powers the monitor could become loose, causing a faded or intermittent reading on the monitor. Check the cable connection by following the instructions in the PDF attached to this article. Trou
Air Spin Bike - Troubleshooting monitor issues
Many monitor issues can be corrected by some simple procedures such as checking the battery or cable is inserted correctly. Follow this troubleshooting guide if the monitor on your Air Fit Bike is experiencing any of the following issues. You may be
Boxing Ring Assembly Instructions - B001-V2
Complete assembly instructions for the Competition Boxing Ring B001-V2 are available for download and printing are here.
Bo Staff Rack Assembly Guide
Assembly instructions can be found here for the Bo Staff Rack - Freestanding W016.
CF1074-S3 - Assembly Instructions - Lat Pull / Low Row Cable Tower Add On - Vanta Series
Download Link below for Assembly instructions for the CF1074-S3 - Assembly Instructions - Lat Pull / Low Row Cable Tower Add On - Vanta Series.