SMAI Help Center

Got questions about your SMAI order? Want to know about shipping? Need help with an SMAI exercise machine? Find answers and support in our Help Center today. 

Help Center | Order Support | SMAI

Register for our newsletter to get 10% off your first order! You can find the registration form at the bottom of our home page. After you register, we will send a discount code to your inbox. Please check your junk mailbox if you don't receive the email after a few minutes. 

Are you a business in the sports & fitness industry, an educational / community organisation facility or a first responder? Register for our Trade Pass account for wholesale pricing, exclusive sales and offers that are not available to the public.

Where can I get a discount?

As we have a large range of products across a variety of sizes and weights, we are unable to supply a flat rate shipping fee. 
If you add the items you are interested in to your cart and enter your shipping address then the checkout will show you the shipping cost before you make a payment.

How much is shipping/delivery?

Any items in the Clearance category are unlikely to be restocked so once they are gone they are gone! 
For all other items, once we have an ETA within 2 months, this will be updated on the website so feel free to check back again later. 
If you click on the link "NOTIFY WHEN AVAILABLE" then you will be sent an email as soon as the item is listed back in stock.

Out Of Stock - ETA Enquiry?

Each of our wearble items have a Size Guide listed on the product page.
Look for the icon of the T-Shirt 👕 and click on the link for the size guide for each item and see if that can help you find the right fit.

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